Groupe Qrys Selects SugarCRM to Increase the Client Expertise Throughout Its Dwelling and Hardware Makes

Categorised in: Science and technology
Subjects: Deal/Arrangement, Product or service/Provider

SugarCRM Inc. right now announced that Groupe Qrys, proprietor of seven Do-It-Oneself (Do-it-yourself), components, and homeware retail brands, has selected Sugar to enable increase the purchaser encounter for new and current buyers across its portfolio of businesses.

To build a superior all-all-around client expertise, Qrys appointed Sugar to centralize this details, make synergies involving entities, modernize their revenue processes and unify their info systems.

Groupe Qrys traces its background as significantly back as 1828 and compromises the Mon Magasin Gnral, Cazabox, Domotelec, Hydro Sud Immediate, Midi-Piles Solutions, Energie Est Diffusiona, and Ligne Maison manufacturers, specializing in the components, Diy, resources, plumbing, and family products marketplaces. Collectively their choices cover just about every ingredient of the residence.

“At a time when retail is fundamentally evolving in numerous spots, Groupe Qrys is performing challenging to adapt and adjust with the current market rapidly. At a group amount, we recognized the need to have to make a hugely collaborative environment, which will provide us nearer to shopper expectations and offer them with a improved expertise across all our makes,” said Benjamin Vergniault, Marketing and advertising and Income Director at Groupe Qrys. “Beyond a alternative that achieved these criteria, we also wanted to work with a platform where collaboration was at the coronary heart of that firm’s ethos. Which is specifically what we observed with Sugar and its integration spouse Synolia.”

“SugarCRM is supporting Groupe Qrys to continue to be ahead of the levels of competition in the crowded dwelling retail marketplace. Irrespective of becoming just about 200 years old, this ahead-thinking organization areas its consumers at the coronary heart of every thing it does and understands the have to have for chopping edge options to make the supreme client practical experience,” reported James Frampton, SVP and GM of EMEA for SugarCRM. “We’re proud to be aiding Groupe Qrys established by itself up for the upcoming chapter of their achievement.”

Synolia, a SugarCRM Elite Partner, and Sugar’s oldest partner, is liable for employing the engineering into Groupe Qrys’ techniques.

To master additional about SugarCRM’s remedies, visit

About SugarCRM

SugarCRM’s sales, advertising and services software package helps providers provide a superior-definition customer working experience. For mid-industry and company firms that want a CX-pushed platform, Sugar presents groups the time-knowledgeable purchaser information they need to achieve a very clear perspective of the purchaser and reach new levels of enterprise effectiveness and predictability, and raise buyer life time value.

Extra than 4,500 providers in 120 international locations count on SugarCRM. Centered in Silicon Valley, SugarCRM is backed by Accel-KKR.

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News published on 3 february 2021 at 08:50 and distributed by: